Onboarding project | Travelxp Red
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Onboarding project | Travelxp Red

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travelxp RED

a subscription-based streaming service offering high-quality travel infotainment content, particularly exploring places of geographical, historical, cultural, and religious significance globally for viewers enjoying the content from the travelxp channel and its affiliated networks and a broader audience seeking exciting travel stories.

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โ€‹๐ŸคŒ๐Ÿฝcore value proposition

travelxp Red provides on-demand access to a vast library of captivating travel shows, bite-sized travel documentaries, and globetrotting entertainment from travelxp channel and its sister networks.

it offers a way to ditch cable/satellite subscriptions and enjoy this content anytime and anywhere.

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Txp Banner 2.png

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๐Ÿ™๐Ÿฝโ€โ™€๏ธ ideal customer profiles

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aniket

nisha

age range

early 30s

early 40s to late 50s

income range

12L - 20L per annum

15L - 40L per annum/homemaker

marital status

single/married

married/separated/widowed

comfortable with tech?

highly tech-savvy

can navigate basic interfaces

content consumption devices

phones, tv

tablets, tv, phones

content consumption patterns

evenings and weekends

spread throughout the day

features they love

  • availability on multiple devices
  • original content
  • 4K quality
  • re-watch favorite shows
  • watching anytime and at their own pace
  • ability to change the audio language

content preferences

  • adventure travel, backpacking, and exploring lesser-known destinations.
  • shows with hosts having singular personalities
  • shows with practical tips on budgeting, planning itineraries, and finding unique experiences.
  • shows with beautiful visuals for travel inspiration


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  • focus on in-depth exploration of destinations, showcasing cultural, and religious experiences
  • well-spoken hosts who provide information
  • shows with comfortable travel styles like luxury cruises, wellness retreats, or guided tours.
  • shows with emphasis on cultural richness and local flavor.


time spent on the platform

3 hours/week

10 hours/week

spends on subscription platforms

~1000/month

~600/month

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๐Ÿงญ user journeyโ€‹

user

exploration

consideration

purchase

aniket

  • searches on YouTube for travel vlogs
  • checks out documentaries on streaming platforms
  • doesn't want to start a movie/series
  • reads travel blogs
  • watches a trailer on travelxp's YouTube channel
  • watches a trailer on travelxp's website
  • likes the different IPs on the platform

purchases travelxp red subscription to watch a show he was curious about

nisha

  • jumps through general entertainment channels
  • watches travel vlogs in their native language

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  • Watches travelxp show trailer on Youtube
  • Rewatches a snippet of a show on Travelxp DTH/cable channel
  • Remembers how she used to watch this show


  • asks child/spouse to set up travelxp videos for them
  • checks out the travelxp website and buy the subscription


โš’๏ธ user goalsโ€‹


ICP

aniket

nisha

JTBD

when I want to unwind and relax, I want to be entertained with an engaging story, so I can escape into a different world and forget about the day's stress.

when I've finished my chores/have a break in my day, I want to unwind and recharge so that I can approach the rest of the day with renewed energy.

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Primary Goal

personal
feels good after watching an engaging story that helps him disconnect from his current worries

personal
exploration at her convenience inspires and leaves her feeling rewarded for her work

Secondary Goal

social
learn about a lot of places and their culture which makes him feel smart in front of his peers

NA

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๐Ÿ„๐Ÿฝโ€โ™‚๏ธ onboarding flow


travelxp - onboarding flow (1).pdfmore

activation metrics


based on the user journey mapping and calls

  1. To Subscribe: The user is much more likely to subscribe if they watch more than 3 trailers in the first 2 app sessions
  2. To subscribe: The user is much more likely to subscribe if they login in the first app session
  3. The user is much more likely to keep watching if they watch 2 episodes in the first 15 days of subscribing
  4. The user is more likely to complete a new show if they complete at least 2 episodes in the first 3 days of subscribing
  5. The user is more likely to continue watching if they have added at least 4 episodes to watchlist in the first week

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Other metrics to track

  1. Video Views
  2. Unique Viewers
  3. Completion Rate
  4. Watch Time
  5. Average Session Duration
  6. Video Shares
  7. Playlist Usage
  8. Video Ratings
  9. Click-through Rate (CTR) on Video Thumbnails
  10. Video Comments

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